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SEARCHING OUR
CATALOG:
You can search for garments in a specified
category (e.g. Sherwani) in Men's or (e.g. Bridal Wear) in Women's
wear.
The category of the
catalogue you are browsing is displayed at the top of the page along
with the total number of Garments that match the specified search
parameters. Ten garments are displayed per page; more garments can
be viewed by moving to the next pages by clicking on the page
numbers indicated at the top of the page.
SELECTING GARMENTS:
Click on the thumbnail image of any garment for a closer look. See the
garment from different angles. Get all the information you need - Title,
Description, Code, Colors, Sizes and Price.
Please note: Though we
have taken utmost care to ensure that actual colors of garments are
close to colors displayed on the website, calibration of the display
devices used may sometimes distort colors. We are unable to control
such eventualities and offer no guarantee of their
accuracy.
Garments are available in various sizes that
may be viewed by clicking on the "View size chart" link. If the
standard sizes available do not suit your individual requirement,
choose the Custom Size option. Fill in the measurements in the form
as required to send us your desired size.
ADDING GARMENTS
TO SHOPPING BAG:
Once you have decided on a garment,
ensure you specify the requisite color and size. When you are ready,
click on "Add to Bag" to add the garment
to your shopping bag.
You can add as many garments as
you like to the shopping bag; the number of items currently in the
shopping bag is displayed in the top right-hand corner of your
screen.
(Added garments may be deleted at a later point from
the shopping bag in case you do not wish to purchase
them).
FINALIZING YOUR ORDER:
You can review
your Shopping bag before finalizing your order. The total cost of
all items in the Shopping bag is displayed at the bottom of the
page.
You can delete garments you do not wish to purchase by
checking the corresponding remove button .
Please add any
instruction you like which you think will help us serve your need
better before you proceed to "CHECK OUT".
Please note:
Garments we offer are exclusive and Made-to-order. We therefore do
not accept Payments at the time of enquiry. Our Customer support
team will get in touch with you with details of availability of the
garments ordered and delivery schedules. Only after you finalize the
order, we accept Payment by credit card through our secure online
payment option.
YOUR PERSONAL DETAILS:
In
order to process your order we need your personal details and
shipping address.
If you are a registered Privilege
Customer you may login using your registered email id and
password.
If you are a new customer, please register
your personal details through a simple form presented to you. (You
will be able to log in to the site in the future using the
registered e-mail ID and password.)
You also need to fill in
your shipping address if you want the garments delivered at an
address other than your registered address.
Click on 'SEND
ENQUIRY' to forward your enquiry to us.
ORDER
PROCESSING:
On receiving your enquiry we will inform you
about the delivery schedules. If you accept the terms of the
delivery, we will send you an e-mail intimating you about the
payment details of the items in your Shopping Bag. We will also send
you the "Transaction number". You will be required to make the
payment though the (secure) online payment option on our
website.
Once we receive your payment, we
will begin processing your order.
CUSTOMER
SUPPORT:
If you require assistance, or have a query or in
the rare case, a complaint pertaining to your order, please contact
customer service by email or telephone. Click here for
details.
Please do quote the TRANSACTION NUMBER in all your
correspondence to help the Customer Support team serve you
better.
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